Skip to main content

What to Expect After You Enroll

Welcome!

If you're new to Aetna Coventry Medicare or recently changed plans, we can help you learn about your benefits and how to use your plan.

Attend a member meeting near you

Learn more about your 2018 Medicare health benefits and how to get the most out of your plan. Our member meetings take place throughout the year. Be sure to check back regularly to find a meeting near you.

  • Annual enrollment meetings (October through November)
  • Member educational meetings (February through April) Note: February meetings available in select markets only
  • Member appreciation events (May through August) Note: These events are available in select markets only

Find a member meeting near you

But you don’t have to wait for a meeting to get your questions answered. Just call the number on your ID card or you can also reach us at: 1-844-880-1707 (TTY: 711). We’re here 7 days a week, 8 a.m. to 8 p.m., all time zones.

Check out your plan materials

Once you're enrolled, we'll send you:

  • A letter stating that you’re a member in our plan
  • Your Aetna Coventry member ID card (usually within 14 days)
  • A complete description of your coverage (Evidence of Coverage)
  • A list of prescription drugs covered by your plan, if included (Formulary)
  • Billing information (learn about online bill pay)

Disclaimers

Aetna Medicare is a PDP, HMO, PPO plan with a Medicare contract. Our SNPs also have contracts with State Medicaid programs. Enrollment in our plans depends on contract renewal.

See Evidence of Coverage for a complete description of plan benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by service area.

This information is not a complete description of benefits. Call 1-855-423-5971 (TTY: 711) for more information.

Members who get “Extra Help” are not required to fill prescriptions at preferred network pharmacies in order to get Low Income Subsidy (LIS) copays.  

Participating physicians, hospitals and other health care providers are independent contractors. They're neither agents nor employees of Aetna Coventry. The availability of any particular provider can't be guaranteed. Provider network make-up is subject to change. 

This material is for informational purposes only and is not medical advice. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a physician or other health care professional. Contact a health care professional with any questions or concerns about specific health care needs. 

You are now leaving the Aetna Coventry Medicare website.

The information you will be accessing is provided by another organization or vendor. If you do not intend to leave our site, please click 'Cancel.'

Cancel Continue
You are now leaving the Aetna Coventry Medicare website.

The information you will be accessing is provided by another organization or vendor. If you do not intend to leave our site, please click 'Cancel.'

Cancel Continue
You are now leaving our Medicare website.

You are leaving our Medicare website and going to our non-Medicare website. If you do not intend to leave our site, please click 'Close.'

 

Close Continue
Log in or register on our secure member website

We'll forward you to My Online Services. Here you can:

  • - Send a secure message to Member Services
  • - Check your claims
  • - Get an ID card
  • - And more

Close Continue
What 2019 coverage do you have?
Cancel
Doctors & Hospitals

Select your location

Close Continue >
Mental Health Providers

Select your state (you will be forwarded to another organization's website):

Close
Choose a 2018 plan to enroll
Cancel  
What 2019 coverage do you have?
Cancel
Pay your premium

  • If you will be a member with us starting on 1/1/2019 (new and/or existing members), you can access your billing portal on 12/1/2018 at https://ww3.payerexpress.com/ebp/AetnaMP/ 

Close
Doctors, Hospitals & Facilities

Select your location

Close  
What plan do you have?